Delivery Information:
We deliver to all of Ireland & The Northern Ireland, using Courier. Due to the costs involved, we have established a free delivery for orders of €35.00 and over. For orders below €35.00 a delivery charge of €7.52 plus 23% VAT applies. Every effort will be taken to have your orders delivered between 24 to 72 hours. We are not able to accept responsibility for any delays in delivery within this time frame, nor can we promise delivery on a specific date.
Any orders from other parts of EU will incur a Flat Delivery Charge of €35.00 for orders weighting up to 20kgs
Should you need any information please contact us on info@rodrigotrading.com.
Returns Policy:
Defective Items
In accordance with the Consumer Rights Act, you are entitled to reject goods that are of unsatisfactory quality, not fit for purpose and receive a full refund within 12 days of receiving your order. While not mandatory, we kindly ask that you inform us of any issues within 5 working days of delivery so we can resolve the matter promptly. Once the product has been inspected and approved by us, a replacement or full refund will be issued, depending on the circumstances.
Change of mind
If you change your mind about a purchase, you may return non-faulty items within 10 days. However, please note that if the goods are returned in a condition unsuitable for resale, we reserve the right to deny a refund. Refunds can only be processed to the same credit or debit card used for the original purchase.
Postage Costs
Please be aware that we are unable to refund return postage or the original delivery charge unless the item received is damaged or faulty. If your order arrives in a defective or damaged state, kindly return it to the address below. Alternatively, you may send a clear photo of the issue to us before returning the item.
**Please use returns form under the Returns Menu**